The Competent Leadership manual
A summary of each project in the manual along with the completion requirements is outlined below.
1: Listening and Leadership
Listening is an important leadership skill. Good listening helps you acquire information, enabling you to identify and clarify issues, make decisions resolve conflicts and be creative.
2: Critical Thinking
A leader gathers information, then analyses, interprets and understands it before acting. Critical thinkers question what they read and hear, then determine the quality of a piece of information and use logical reasoning to reach conclusions. Critical thinkers make better decisions.
3: Giving Feedback
Team members need to know what they are doing well, what they are not doing well and how to improve. Giving performance feedback is a necessary leadership function. When done properly, feedback can relieve stress, improve interpersonal relationships and promote trust and respect for leaders and team members.
4: Time Management
Time management helps leaders make the most of the time available to them. You can budget your time and accomplish projects and tasks efficiently by identifying long-term and short-term goals, make a daily to-do list, make a schedule, delegate when possible, leave time for unexpected tasks, and manage interruptions.
5: Planning and Implementation
A plan provides direction for the leader and the team. The planning process involves setting goals and objectives and preparing methods, models and schedules to accomplish them. The process forces leaders to look beyond their everyday activities and think about what they want to happen in the future. Involving team members in the process will encourage their commitment.
6: Organising and Delegating
Leaders must ensure the team is organised and capable of accomplishing goals and objectives and a leader must provide the structure in which the team will operate. Delegation plays a major role. A leader should accomplish functions that only he or she has the knowledge and authority to do, and delegate all other tasks to the team and its leaders.
7: Developing Your Facilitation Skills
A facilitator establishes the structure, within which, the team needs to function effectively, ensures the structure is working and removes obstacles that may be impeding processes. A facilitator also resolves conflicts that are inevitable any time two or more people are required to work together. Good facilitation skills can help a group reach a resolution.
8: Motivating People
A motivated team will achieve all types of goals by overcoming obstacles. A leader creates and maintains an environment where team members are likely to become motivated. Leaders find out what motivates team members, then develop reward systems that match what team members value. They also seek ways to reward team members for doing the right things.
A mentor recognises an individual who has less experience and cultivates that person’s potential and talents and helps him or her succeed. Leaders are also mentors. You can be a mentor by offering someone opportunities for skill development, helping the person recognise areas needing work, providing helpful advice, being a role model, and encouraging the person to think for himself or herself.
10: Team Building
Teams offer great benefits. Team members have a variety of knowledge and skills. This results in more creativity and greater productivity. When a good team is in place, a leader has more time to devote to leadership issues. Team members must be carefully chosen and trained and encouraged to openly discuss issues with you and among themselves.